Discovering that your business has been hacked can be terrifying. You might feel overwhelmed and not know where to start. This guide will walk you through exactly what to do, step by step.
Immediate Steps (First 30 Minutes)
- Disconnect from the internet - Unplug your router or turn off Wi-Fi to stop the attack
- Change passwords - Start with email and banking accounts immediately
- Contact your bank - Alert them to potential fraud and monitor for suspicious charges
- Document everything - Take screenshots, save emails, and write down what happened
Next Steps (First 24 Hours)
- Scan for malware - Run security scans on all devices
- Check for unauthorized charges - Review all financial accounts
- Notify customers - If customer data was compromised, inform them promptly
- Contact professionals - Call FrenSec for immediate assistance
Prevention for the Future
- Regular security backups - Keep copies of important data
- Employee security training - Teach your team to spot threats
- Updated security software - Keep all software current
- Regular security audits - Check your systems regularly
"When I got hacked, I panicked. But having a plan made all the difference. We were back up and running within hours." a real customer
Emergency Contact
Security emergency? Call us immediately at (408) 780-1404. We respond within 30 minutes to help you secure your business.
Need help securing your business? Talk to us about a security check today.